TRAETRAE Valdivia Privacy Policy
At TRAE Valdivia, we recognize the importance of your privacy and are committed to protecting your personal information. In compliance with Chilean Privacy Law (Law No. 19.628 on Protection of Private Life), we've established this Privacy Policy to clearly explain how we collect, use, and safeguard the information you provide.
Information We Collect
TRAE Valdivia may collect personal information including, but not limited to:
- Full name
- Phone number
- Email address
- Location data (when using transfer services and maps)
- Payment details (only as needed for reservations)
How We Use Your Information
The information we collect is used solely for the following purposes:
- Managing reservations and providing personalized executive transportation services
- Enhancing your experience on our website
- Sending relevant information about services you have requested or booked
- Contacting you directly to confirm or modify your reservations
- Conducting internal statistics to improve our services
Information Protection
TRAE Valdivia implements all necessary technical and organizational measures to ensure the security and confidentiality of personal information provided by our users. Your information is stored on secure servers with measures in place to prevent unauthorized access.
Third-Party Sharing
TRAE Valdivia is committed to not selling, transferring, or distributing your personal information without your explicit consent, except when required by court order, legal authority, or to comply with current Chilean legal obligations.
Use of Cookies
We use our own cookies and third-party cookies to improve user experience and collect anonymous statistical information. Users can configure their browser to accept or reject cookies; however, rejecting cookies may affect certain functionalities of the website.
Your Rights
In accordance with Law No. 19.628, you have the right to:
- Request access to, correction, or deletion of your personal data
- Revoke consent for the processing of your data at any time
To exercise these rights, please contact us directly at info@traevaldivia.cl
Changes to Our Privacy Policy
TRAE Valdivia reserves the right to modify this policy at any time. Any changes will be promptly communicated on our website and will take effect from the date of publication.
Consent
By using our website and providing your personal data, you expressly accept this Privacy Policy.
Contact Information
For any questions related to this Privacy Policy, please contact us at:
- Email: info@traevaldivia.cl
- Address: Valdivia, Chile
Last updated: March 27, 2025